What extended coverage for the 1X NEO Beta should include — and how to request it when plans launch.
The 1X NEO Beta is designed for the home — the most unpredictable operating environment of all, and the one where safety failures carry the most liability.
Home environments mean pets, children, stairs, and spills: accidental damage is the dominant risk, not wear. A home robot's coverage must include accidental damage or it covers almost nothing that actually happens.
The cable-driven (tendon) architecture is a specialized repair — few independent technicians can service it, which makes manufacturer-backed coverage more valuable than for conventionally-actuated robots.
Liability is the sleeper issue: if a home robot damages property or injures someone, that's beyond any hardware warranty. Owners should understand where equipment coverage ends and liability coverage begins.
Extended plans aren't live yet. Join the waitlist and we'll notify you when coverage launches — your request shapes what gets built.
Not yet — that's why this page exists. Join the waitlist below and you'll be first to know when coverage launches. Your request also tells underwriters there's real demand for this model.
The guidance above describes what a good plan should include for this model — actuators, electronics, and the exclusions to watch. Final terms will come from the underwriting partners.
That's the goal — used buyers need coverage most. Eligibility would require a pre-coverage inspection, which our technician network at HumanoidTechnicians.com can perform.
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